Support

Help with PaySplit

Most answers live right here. If yours doesn't, email support@getpaysplit.app — every message reaches the developer directly.

Restore purchases

Paid again on a new phone, or Pro isn't showing?

  1. Open PaySplit Settings.
  2. Tap Restore Purchases.
  3. Use the same Apple ID you subscribed with.

Manage or cancel your subscription

Subscriptions are handled by Apple:

  1. Open Settings › Apple ID › Subscriptions on your device, or visit apps.apple.com/account/subscriptions.
  2. Select PaySplit Pro to change plans or cancel.
  3. You keep Pro until the end of the period you already paid for.

iCloud sharing not syncing

Shared groups only move through iCloud:

  1. Confirm iCloud is enabled for PaySplit in Settings › your name › iCloud.
  2. Confirm every collaborator accepted the share invite with their Apple account.
  3. Check both devices have iCloud drive space available and a connection.

Reporting a bug? Include this and it gets fixed faster

  • The app version and build number (Settings › About).
  • Your device model and iOS version.
  • What happened, and the exact steps to reproduce it.
  • Whether the issue touches purchases, sync, or a specific group flow.